FAQs

Storage

  • How Will my order arrive?

    All our produce is delivered safely to you by our courier partner DPD, all our Pantry items will be ready to be stored, dairy ready for the freezer and our meat will all be delivered individually portioned & frozen ready for the freezer.

  • Will my Meat arrive Fresh or Frozen?

    We deliver all our meat frozen and individually packed ready for you to put straight into the freezer. The only exception to this is our Whole Christmas Poultry & Turkey Crowns. Information can be found on the 'storage' tab of each product page.

  • How long can I keep my meat in the freezer?

    All our meat can be stored in the freezer for atleast 6 months.

Orders

  • Do you have a minimum order requirement?

    Yes. Our minimum order value is £30. This helps us cover the cost of our fully recyclable packaging and the subsidised delivery that allows your food to arrive fresh and in perfect condition.

  • Can I amend my order?

    Yes. If you forget any items, need to change your delivery date or would like to make any other amendments, you can do this easily through your customer account. Simply locate your order, select Manage and update it as needed. Any additional items added will be charged separately at checkout.

  • How can i place my order?

    You can take your time browsing our carefully sourced range, add items to your basket and complete your order online whenever you’re ready.

Our Products

  • Is all your beef, lamb and mutton grass fed and grass finished?

    Yes. All our beef, lamb and mutton are 100 percent grass fed and grass finished.Our animals spend their lives on pasture, grazing natural forage as nature intended.

  • Do you use hormones in your meat?

    We do not use hormones in any of our meat.There is a common misconception that hormones are routinely used in British farming, but this is not the case. Growth hormones have been banned in the EU since 1989 and the UK continues to prohibit both the production and import of hormone-treated meat. This means no British farmer, regardless of farming system, is permitted to use them.There is ongoing pressure on the UK Government to relax these standards and allow imports from countries such as the United States and Australia. If that were to happen, hormone-treated meat could enter the wider market but it would not be something we work with or support.